Privacy Policy

At Moments View Enterprise, your privacy is important to us. We only collect information necessary to respond to your inquiries and do not share your personal data with third parties without your consent.

When you fill out our contact form, we collect your name, email, and message solely to communicate with you. Your data is handled securely and not used for marketing unless explicitly requested.

By using our website, you consent to our privacy policy. If you have any questions, contact us at sales@momentsview.com.

WhatsApp Automation Privacy Policy

Effective Date: July 16, 2025

Last Updated: July 16, 2025

1. Introduction

Moments View Enterprise ("we", "our", or "us") is committed to protecting the privacy of users interacting with our WhatsApp Automation system developed using Meta’s WhatsApp Business Cloud API.

2. Information We Collect

  • WhatsApp user phone numbers (recipients)
  • Message content (only text sent by the system to users)
  • Message delivery status and timestamps
  • Metadata required for analytics and automation workflows

No personal user profile data is collected (e.g., names, profile pictures, location, IP).

3. How We Use the Information

  • Sending order updates or business-related communications via WhatsApp
  • Automating repetitive customer messaging tasks
  • Monitoring delivery statuses and message performance for internal analysis

We do not sell or share this data with any third party.

4. Data Storage & Security

All message data is stored securely on our self-hosted infrastructure or verified cloud services. Access is limited to authorized personnel only.

5. Data Retention

We retain message metadata and logs for up to 90 days unless required longer for internal reporting or auditing.

6. User Rights

  • Opt out of automated messages by replying “STOP”
  • Request data deletion by emailing: sales@momentsview.com

7. Contact Us

📧 Email: sales@momentsview.com

📍 Location: Malaysia